Privacy Policy for magaz.app

Last Updated: September 1, 2025

1. Introduction and Data Controller Information

This Privacy Policy describes how Pangaea Bilisim Ticaret Limited Sirketi ("we", "us", "our") collects, uses, and protects your personal information when you use magaz.app ("Platform", "Service").

Data Controller:

  • Company Name: Pangaea Bilisim Ticaret Limited Sirketi
  • Tax ID: 7210985586
  • Registered Address: Koru Mah. 2621 Cad. Yesilkent Sitesi No: 3/39 Cankaya/Ankara, Turkey
  • Contact: Available through magaz.app platform

By using our Platform, you consent to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Business Information: Company name, business type, contact details
  • Account Information: Username and password (provided by us to you)
  • WhatsApp Contact Number: For order integration functionality
  • Store Content: Product listings, descriptions, images, pricing information
  • Profile Information: Any additional information you choose to provide

2.2 Automatically Collected Information

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, features used, time spent on platform, click patterns
  • Store Performance Data: Visitor statistics, product views, interaction metrics

2.3 AI-Generated Content

  • Product Descriptions: AI-generated text content you create and approve
  • Modified Images: Images processed through our AI tools (background removal, effects)
  • Content Metadata: Information about AI tool usage and modifications

3. How We Use Your Information

3.1 Service Provision

  • Create and maintain your online store
  • Provide inventory management tools
  • Enable WhatsApp order integration
  • Process and display your product listings
  • Facilitate customer interactions with your store

3.2 Platform Improvement

  • Analyze usage patterns to improve our services
  • Develop new features and functionality
  • Optimize platform performance and user experience
  • Conduct technical maintenance and troubleshooting

3.3 Communication

  • Send service-related notifications
  • Provide customer support
  • Notify you of platform updates or changes
  • Respond to your inquiries and requests

3.4 Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests and court orders
  • Protect our rights and prevent fraud or abuse
  • Enforce our Terms and Conditions

4. Regional Data Processing Differences

4.1 Kyrgyzstan Users

  • We use Posthog for tracking user interactions and analytics purposes
  • This includes detailed usage analytics, feature adoption metrics, and user behavior patterns
  • Data is processed to improve platform functionality and user experience

4.2 EU Users (including Germany)

  • We only use technical cookies essential for platform functionality
  • We do not collect or process personal data beyond what is strictly necessary for service provision
  • No third-party analytics tools are used for EU users
  • Enhanced data protection measures apply in accordance with GDPR

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Service Providers

We may share information with trusted service providers who assist us in:

  • Platform hosting and maintenance
  • Technical support services
  • Analytics (region-specific as outlined above)
  • Payment processing (when applicable)

5.3 Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Respond to emergency situations

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. AI Content and Image Rights

6.1 AI-Generated Content Ownership

  • You retain ownership of your original content and product information
  • AI-generated descriptions and titles become part of your store content
  • You are responsible for reviewing and approving all AI-generated content

6.2 AI-Modified Images

  • Usage Restriction: AI-modified images created through our platform can only be used within magaz.app
  • Prohibited Uses: You may not download, copy, or use AI-modified images on other platforms
  • Access Duration: AI-modified images remain available only while your store is active
  • Original Rights: You must have proper rights to any images you upload for AI modification

7. Data Security

7.1 Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Access controls and authentication systems
  • Regular security assessments and updates
  • Employee training on data protection

7.2 Data Breach Response

In the event of a data breach that may affect your personal information, we will:

  • Investigate and contain the breach promptly
  • Notify relevant authorities as required by law
  • Inform affected users when legally required
  • Take steps to prevent future occurrences

8. Your Privacy Rights

8.1 Access and Correction

You have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Update your account details at any time
  • Request a copy of your data

8.2 Data Portability and Deletion

You may request to:

  • Export your store data in a portable format
  • Delete your account and associated data
  • Remove specific information from our systems
  • Restrict processing of your data in certain circumstances

8.3 EU Users Additional Rights (GDPR)

If you are in the EU, you also have the right to:

  • Object to processing based on legitimate interests
  • Withdraw consent for data processing
  • Lodge complaints with supervisory authorities
  • Receive information about automated decision-making

8.4 Exercising Your Rights

To exercise any of these rights, contact us through the magaz.app platform. We will respond to valid requests within legally required timeframes.

9. Data Retention

9.1 Retention Periods

  • Active Accounts: We retain your information while your account is active
  • Inactive Accounts: Data may be retained for up to 12 months after account closure
  • Legal Requirements: Some information may be retained longer if required by law
  • AI-Modified Images: Deleted when account is terminated or upon request

9.2 Deletion Process

When you delete your account:

  • Personal information is removed from active systems
  • Some data may remain in backup systems for up to 90 days
  • AI-modified images are permanently deleted
  • Legal compliance data may be retained as required

10. Cookies and Tracking

10.1 Essential Cookies

We use essential cookies that are necessary for:

  • Platform functionality and navigation
  • Security and authentication
  • Maintaining your session and preferences
  • Load balancing and performance optimization

10.2 Analytics (Region-Specific)

  • Kyrgyzstan: Posthog analytics cookies for usage tracking
  • EU: Only essential technical cookies, no analytics tracking

10.3 Cookie Management

You can control cookies through your browser settings, though disabling essential cookies may affect platform functionality.

11. Third-Party Services

11.1 WhatsApp Integration

  • Orders are redirected to WhatsApp for completion
  • We do not control WhatsApp's data practices
  • Review WhatsApp's privacy policy for their data handling

11.2 External Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

12. International Data Transfers

12.1 Data Location

Your data is primarily processed in Turkey. For EU users, we ensure adequate protection measures are in place for any international transfers.

12.2 Transfer Safeguards

When transferring data internationally, we use:

  • Standard contractual clauses
  • Adequacy decisions
  • Other legally recognized transfer mechanisms

13. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will delete the information promptly.

14. Changes to Privacy Policy

14.1 Policy Updates

We may update this Privacy Policy to reflect:

  • Changes in our practices
  • Legal or regulatory requirements
  • New features or services
  • Feedback from users

14.2 Notification of Changes

We will notify you of material changes through:

  • Platform notifications
  • Email communications
  • Updated posting date on this policy

Continued use of our platform after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Information

15.1 Privacy Inquiries

For questions about this Privacy Policy or our data practices, contact us through the magaz.app platform.

15.2 Data Protection Officer

For EU users or complex privacy matters, you may request to speak with our designated data protection contact through our platform.

15.3 Supervisory Authorities

EU users have the right to lodge complaints with their local data protection authority if they believe we have not adequately addressed their concerns.

This Privacy Policy is effective as of the date last updated above and applies to all users of magaz.app regardless of location, with regional variations as specified.