Terms and Conditions for magaz.app

Last Updated: March 17, 2025

1. Introduction and Company Information

Welcome to magaz.app ("Platform", "we", "us", "our"), a service provided by Pangaea Bilisim Ticaret Limited Sirketi.

Business Information:

  • Company Name: Pangaea Bilisim Ticaret Limited Sirketi
  • Tax ID: 7210985586
  • Registered Address: Koru Mah. 2621 Cad. Yesilkent Sitesi No: 3/39 Cankaya/Ankara, Turkey

By accessing or using our Platform, you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these Terms, you may not access the service.

2. Definitions

  • "Platform" refers to magaz.app and all its features and services
  • "User", "you", or "store owner" refers to any individual or entity using our Platform
  • "Content" refers to all information displayed on the Platform including but not limited to product listings, descriptions, images, and prices
  • "Services" refers to the online catalog software and related features provided by magaz.app

3. Account Registration and Eligibility

3.1. To use our Service, you must:

  • Be at least 18 years old
  • Complete the registration process
  • Provide accurate and complete information
  • Maintain and update your information as needed

3.2. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access

4. Service Description

4.1. Platform Role:

  • We are solely a technical service provider that offers an e-commerce platform
  • Our role is limited to providing the technical infrastructure and software tools that enable sellers to create and manage their online stores
  • We act as an intermediary platform connecting sellers with potential buyers
  • We do not take ownership of, sell, resell, or distribute any products
  • We do not verify, endorse, or guarantee any products sold through our platform
  • We do not participate in any transactions between sellers and buyers

4.2. Our Platform provides:

  • E-commerce store creation and management tools
  • Inventory management system
  • WhatsApp order integration
  • Store listing and product management capabilities

4.3. Service Limitations:

  • We do not process payments directly
  • Orders are redirected to WhatsApp for completion
  • We do not guarantee WhatsApp's availability or functionality
  • We do not guarantee any sales or business outcomes
  • We are not responsible for any disputes between sellers and their customers

4.4. Notice and Takedown:

  • We may, but are not obligated to, remove any content if legally required
  • We reserve the right to suspend access to the platform if required by law
  • We may respond to valid legal notices regarding content on our platform

5. User Obligations

5.1. You agree to:

  • Comply with all applicable laws and regulations
  • Maintain accurate inventory information
  • Respond to customer inquiries and orders in a timely manner
  • Use the Platform in accordance with these Terms

5.2. You are prohibited from:

  • Using the Platform for any illegal purposes
  • Attempting to bypass or manipulate our systems
  • Impersonating others or providing false information
  • Interfering with other users' stores or operations
  • Selling counterfeit, fake, or harassment products
  • Engaging in any activity that violates applicable laws

6. Content and Products

6.1. Seller Responsibility and Discretion:

You have full discretion over what products you choose to sell in your store. You retain complete and sole responsibility for:

  • All products listed in your store
  • All content in your store, including:
    • Product descriptions and titles (whether manually created or AI-generated)
    • Product images (whether original or AI-modified)
    • Product pricing
  • Review and verification of all content before publication
  • Product quality and delivery
  • Customer service and dispute resolution
  • Any claims or legal actions arising from your products
  • Compliance with all applicable laws and regulations
  • Any intellectual property matters related to your products

6.2. AI-Enhanced Content and Ownership:

Our Platform provides AI tools to:

  • Generate product descriptions and titles
  • Modify product images (background removal, shadow effects, etc.)

You are responsible for:

  • Reviewing and approving all AI-generated text content
  • Verifying that AI-modified images accurately represent your products
  • Ensuring all images, whether AI-modified or not, truly represent the actual products
  • Ensuring you have proper rights to use and modify all images

Image Usage Restrictions:

  • AI-modified images created through our Platform can only be used within magaz.app
  • You may not use, copy, download, or distribute AI-modified images for use on other platforms or websites
  • AI-modified images remain available only while your store is active on magaz.app
  • Violation of these image usage restrictions may result in immediate account termination

Using our AI tools does not transfer any responsibility from you to the Platform.

You must ensure all content, whether AI-enhanced or not, is accurate and compliant with applicable laws.

6.3. While we manually review stores, we:

  • Do not actively monitor individual products or content
  • Are not responsible for verifying product authenticity or legal compliance
  • May share seller information if legally required to do so

6.4. Indemnification:

You agree to indemnify and hold magaz.app harmless from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

  • Any products you sell through our platform
  • Any claims related to your products
  • Any legal issues arising from your store operations

7. Data Collection and Privacy

7.1. Data Protection Compliance

We comply with applicable data protection laws including Turkish data protection regulations and, where applicable, the EU General Data Protection Regulation (GDPR).

7.2. Data We Collect:

  • Your business information
  • WhatsApp contact number
  • Store inventory data

7.3. Data Usage by Region:

  • In Kyrgyzstan: We use Posthog for tracking user interactions and analytics purposes.
  • In the EU (including Germany): We only use technical cookies that are essential for platform functionality. We do not collect or process any personal data beyond what is strictly necessary for providing our service.

7.4. We commit to:

  • Protecting your data with reasonable security measures
  • Using your data only for providing and improving our Service
  • Not sharing your data with third parties except as required for service operation
  • Providing access to your data upon request
  • Retaining data only for as long as necessary for the purposes for which it was collected

8. Service Modifications

We reserve the right to:

  • Modify or discontinue any part of the Service
  • Update these Terms at any time
  • Implement new features or requirements

9. Termination

9.1. We may terminate or suspend your account if:

  • You violate these Terms
  • You engage in fraudulent activity
  • You fail to maintain accurate information
  • We suspect unauthorized account access

9.2. You may terminate your account:

  • By providing 3 months' advance notice
  • By contacting our support
  • By following the account deletion process

10. Refunds

We will provide refunds in cases where we fail to deliver our service as described. Refund requests will be evaluated on a case-by-case basis.

11. Liability Limitations

11.1. We are not liable for:

  • Products sold through your store
  • Customer disputes or claims
  • WhatsApp service interruptions
  • Lost profits or data
  • Indirect, incidental, or consequential damages

11.2. Our total liability shall not exceed:

  • The amount you paid for the Service in the past 12 months

12. Governing Law and Dispute Resolution

12.1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law provisions.

12.2. Dispute Resolution

Any dispute arising out of or in connection with these Terms shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the courts of Ankara, Turkey.

13. Miscellaneous

13.1. Severability:

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

13.2. Entire Agreement:

These Terms constitute the entire agreement between you and magaz.app regarding our Service and supersede all prior agreements and understandings.

13.3. Changes to Terms:

We reserve the right to modify these Terms at any time. We will provide notice of any material changes through the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the revised Terms.

13.4. Language:

These Terms are prepared in English. Translations, if provided, are for convenience only, and the English version shall prevail in case of conflict.

13.5. Contact Information:

For any questions about these Terms or our services, please contact us through our Platform: magaz.app